Your travel listing has statuses (draft, open, booked, in progress, completed, cancelled). Parcels attached to it have their own statuses. Manage both so a shipper is not staring at a green trip that you already rebooked.
One itinerary, several bookings
A return or multi-city trip can carry different parcels on different legs. Open the specific leg before you collect. Delivering a parcel in the wrong city because you mixed bookings is a dispute, not a small mistake.
During the journey
- Mark collect complete with photos.
- Update if you miss a connection — Hosts exist for this.
- Do not check the bag to a different final destination than the listing without an in-app change.
- Complete delivery confirmation with the recipient or Host.
Statuses and J1USD
A booking stays commercially open until delivery, refusal, or a resolved dispute. Do not assume a cancelled flight automatically released the shipper’s J1USD hold — update the trip so the product can unwind or reroute.