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What Are Special Care Parcels on AirJIT

Understanding the handling and costs of special care parcels

Introduction to Special Care Parcels​

Special care parcels are items that require extra attention and handling due to their fragile, valuable, or sensitive nature. These parcels often involve additional costs and specific handling instructions to ensure they are transported safely and securely.

Identifying Special Care Parcels​

Special care parcels typically include:

  1. Fragile Items:

    • Glassware
    • Electronics
    • Other breakable items

  2. Valuables:

    • Jewelry
    • Important documents
    • High-value items

  3. Sensitive Materials:

    • Perishable goods
    • Medical supplies
    • Items sensitive to temperature or humidity changes

Negotiating Additional Costs for Special Care​

  1. Base Carrying Cost: The standard carrying cost for the parcel based on distance, weight, and other factors.

  2. Special Care Surcharge:

    • While the general recommendation is 20% above the base carrying cost, this surcharge should be negotiated between the traveler and the shipper.
    • Example: If the base carrying cost is $50, the special care surcharge might be negotiated to be $10 (20% of $50), making the total cost $60. This amount should be documented in the AirJIT messaging system.

  3. Claiming Additional Charges: Any agreed special care surcharge should be claimed as part of the additional charges.

Best Practices for Handling Special Care Parcels​

  1. Careful Inspection:

    • Inspect the parcel thoroughly upon collection
    • Identify any pre-existing damage
    • Document its condition with photos

  2. Secure Packaging:

    • Ensure the parcel is securely packaged to withstand transit
    • If necessary, reinforce the packaging or request the shipper to do so

  3. Proper Handling:

    • Handle the parcel with care
    • Avoid rough handling
    • Avoid placing it in situations where it could be damaged

  4. Follow Instructions:

    • Adhere to any specific handling instructions provided by the shipper
    • Examples include:
      • Keeping the parcel upright
      • Avoiding certain temperatures

By understanding the requirements and negotiating the costs associated with special care parcels, travelers can provide the necessary attention and handling to ensure these items are transported safely and securely on AirJIT.