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How to Manage Changes to Your AirJIT Travel and Trip Details

Update your travel plans efficiently without affecting shipments

Changing Destinations and Routes​

If you need to change your travel destination or route, you will have to cancel your current travel plan and create a new one. Here's how you can do it:

  1. Log In: Access your AirJIT account.
  2. Navigate to My Travels: Select the travel plan you wish to update.
  3. Cancel Travel: Choose the option to cancel the current travel plan. You have two options:
    • Just Cancel: This will cancel your travel without automatically creating a new listing.
    • Cancel and Re-List: This option will cancel your travel and save your details for re-listing with the new changes.

Changing destinations or routes will result in the cancellation of the entire travel plan and all associated shipments. You will need to re-list your travel after making the changes to accept new shipments.

Modifying Trip Details​

To change details specific to a trip within your travel plan, such as altering pick-up or drop-off locations, you can update without cancelling the entire travel:

  1. Log In: Access your AirJIT account.
  2. Navigate to My Trips: Select the trip you wish to update.
  3. Edit Trip Details: Modify the trip details as needed, including locations and schedules.

Minor changes to trip details, such as pick-up and drop-off locations, typically do not require the cancellation of shipments. However, ensure that such changes are communicated promptly to avoid confusion.

Impact on Shipments and Orders​

When you make significant changes that require travel cancellation:

  • Shipments Cancellation: All existing shipments attached to the affected travel or trip will be cancelled and returned to the sender.
  • Re-Listing: After cancelling, re-list your travel or trip with the updated details to accept new shipments.
  • Minimize Impact: Try to provide solutions and communicate effectively to minimize disruptions and maintain trust with shippers.

Communicating Changes to Shippers​

Effective communication is crucial when making changes to your travel or trip details:

  1. Inform Shippers Promptly: Notify shippers about any changes to your travel or trip details as soon as possible.
  2. Provide Updates: Keep shippers informed about the status of their shipments, especially if changes result in delays or cancellations.
  3. Offer Solutions: If shipments are affected, offer solutions such as re-listing your travel or providing alternative arrangements to maintain good relationships with shippers.

By managing changes to your travel and trip details efficiently, you can ensure a smooth experience for both yourself and the shippers, maintaining reliability and trust on the AirJIT platform.