How to Check-In Your AirJIT Trip at the Starting Airport
A guide to ensure a smooth check-in process at the airport
Navigating to the Check-In Button
To check-in your trip at the starting airport:
- Log In: Access your AirJIT account.
- Navigate to My Trips: Select the specific trip you are checking in for.
- Tap the Check-In Button: Located at the bottom of the trip details page.
Taking and Submitting Photos
During the check-in process:
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Take Photos: Capture images of your:
- Luggage
- Boarding pass
- Waiting lounge
- Onboard the airplane
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Submit Check-In: After taking the required photos, tap on "Submit Check-In."
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Add Photos Anytime: You can add additional photos to your trip even after submitting check-in, provided they are:
- Taken inside the airport
- Match the timeline
Reporting Issues During Check-In
If you encounter any issues:
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Tap Report an Issue: Located in the upper right corner of the trip details page.
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Provide Details: Clearly mention if:
- Any parcel is confiscated by authorities
- Requires additional payment for customs clearance
- Is confiscated due to illegal content
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Contact AirJIT: For illegal content found in AirJIT parcels:
- Report the issue directly
- AirJIT will provide the parcel's trail and legal assistance