Skip to main content

Handling Costs for Special Care Parcels on AirJIT

Understanding and managing the additional costs associated with shipping special care parcels.

In this article:​

  • Introduction to Special Care Parcels
  • Identifying Special Care Parcels
  • Negotiating Additional Costs for Special Care
  • Best Practices for Handling Special Care Parcels

Introduction to Special Care Parcels​

Special care parcels require extra attention and handling due to their fragile, valuable, or sensitive nature. These parcels often come with additional costs, which are necessary to ensure that they are transported safely and securely. As a shipper, understanding these costs and the reasons behind them is crucial to successfully managing your shipment.

Identifying Special Care Parcels​

Special care parcels typically include:

  • Fragile Items: Items like glassware, ceramics, and delicate electronics that can easily break or get damaged during transit.

  • Valuables: High-value items such as jewelry, luxury goods, or important documents that require secure handling.

  • Sensitive Materials: Items that are sensitive to temperature or humidity changes, like perishable goods, medical supplies, or items requiring refrigeration.

Identifying whether your parcel falls under these categories helps in preparing both the parcel and the necessary agreements with the traveler.

Negotiating Additional Costs for Special Care​

  • Base Carrying Cost: This is the standard cost based on factors like distance and weight. It's the starting point for calculating the total shipping fee.

  • Special Care Surcharge: Typically, a surcharge of around 20% above the base carrying cost is recommended for special care parcels. This surcharge compensates the traveler for the additional effort and risk involved in handling these sensitive items.

    • Example: If the base carrying cost is $50, the special care surcharge might be negotiated to be $10 (20% of $50), making the total cost $60.

  • Claiming Additional Charges: Ensure that any special care surcharges are clearly documented and agreed upon in the AirJIT messaging system. This helps avoid any disputes and ensures that both you and the traveler are on the same page.

Best Practices for Handling Special Care Parcels​

  • Careful Inspection: Before dispatching the parcel, inspect it thoroughly to ensure it's in good condition. Travelers will also inspect it upon collection to document any pre-existing damage.

  • Secure Packaging: Ensure that the parcel is securely packaged to withstand the rigors of transit. Use appropriate materials like bubble wrap, sturdy boxes, and cushioning. If necessary, reinforce the packaging or request the traveler to do so.

  • Proper Handling: Clearly label the parcel with handling instructions, such as "Fragile," "This Side Up," or "Keep Refrigerated." Make sure these instructions are communicated to the traveler and followed throughout the journey.

  • Documentation: Both you and the traveler should take photos of the parcel before and after delivery to document its condition. This is crucial for any potential claims regarding damage or discrepancies.

By understanding the additional costs and best practices for handling special care parcels, you can ensure that your sensitive items are transported safely and securely on AirJIT.