Managing Changes After Dispatch on AirJIT

Understanding the limitations and options available once your parcel has been dispatched.

In this article:

• Restrictions After Dispatch
• Requesting a Return
• Understanding Non-Refundable Shipment Charges

Restrictions After Dispatch

Post-dispatch limitations:

1. Unchangeable Elements:

   • Sender/recipient addresses
   • Parcel contents
   • Shipment details
   • Route information

2. Fixed Arrangements:

   • Traveler assignment
   • Schedule timing
   • Collection points
   • Delivery locations

Requesting a Return

Return process details:

1. Initiation Steps:

   • Access parcel details
   • Select return option
   • Provide reason
   • Submit request

2. Return Conditions:

   • Valid reasons
   • Timing requirements
   • Process steps
   • Cost implications

Understanding Non-Refundable Shipment Charges

Fee policies:

1. Standard Charges:

   • Carrying fees
   • Handling costs
   • Service charges
   • Additional services

2. Special Circumstances:

   • Traveler issues
   • Service failures
   • System problems
   • Emergency situations

Best Practices

1. Before Requesting Return:

   • Assess necessity
   • Check alternatives
   • Review costs
   • Consider timing

2. During Return Process:

   • Monitor progress
   • Keep documentation
   • Track status
   • Maintain communication

Important Notes

1. Documentation:

   • Keep records
   • Save receipts
   • Note times
   • Track communications

2. Support Contact:

   • When to reach out
   • How to contact
   • What to provide
   • Response times