Parcel Delivered or Returned Statuses: Completing or Reversing Your Shipment

Understanding the final stages of your shipment on AirJIT—Delivered and Returned statuses.

In this article:

• Delivered Status: What It Means
• Actions After Delivery
• Returned Status: Reasons and Next Steps
• Handling a Returned Shipment

Delivered Status: What It Means

The Delivered status indicates:

• Successful handover to recipient
• Parcel received at destination
• Funds released to traveler
• Shipping process complete

Actions After Delivery

Key steps post-delivery:

1. Confirm Receipt:

   • Check parcel condition
   • Verify all items present
   • Document any issues

2. Leave Feedback:

   • Rate traveler service
   • Share experience
   • Help community

3. Review Costs:

   • Check final charges
   • Verify additional fees
   • Clear pending payments

4. Address Issues:

   • Report discrepancies
   • Contact support if needed
   • Document problems

Returned Status: Reasons and Next Steps

Common return reasons:

1. Recipient Issues:

   • Not available
   • Wrong address
   • Refused delivery

2. Customs Problems:

   • Prohibited items
   • Missing documentation
   • Import restrictions

3. Damage/Tampering:

   • Visible damage
   • Security concerns
   • Package integrity

4. System Issues:

   • Failed delivery attempts
   • Schedule conflicts
   • Communication problems

Handling a Returned Shipment

Steps to manage returns:

1. Assess Return Reason:

   • Review traveler notes
   • Check system updates
   • Understand issues

2. Re-Dispatch Options:

   • Create new listing
   • Update details
   • Fix problems

3. Claim Compensation:

   • Document issues
   • Contact support
   • Submit evidence

4. Review and Adjust:

   • Improve packaging
   • Update instructions
   • Learn from experience