Pricing and Handling Issues in Shopping On-Demand

Understanding costs, fees, and issue resolution in AirJIT's Shop On-Demand service.

In this article:

• Understanding Pricing Structure
• Fee Calculations
• Common Issues
• Resolution Process

Understanding Pricing Structure

Components of Shop On-Demand pricing:

1. Base Costs:

   • Item purchase price
   • Local taxes
   • Store fees
   • Currency conversion

2. Service Fees:

   • Traveler service fee (20%)
   • Platform charges
   • Processing fees
   • Insurance costs

3. Shipping Costs:

   • Weight-based charges
   • Size considerations
   • Route pricing
   • Special handling

Fee Calculations

How fees are determined:

1. Traveler Service Fee:

   • 20% of purchase amount
   • Minimum fee applies
   • Additional services
   • Special requests

2. Platform Charges:

   • Transaction fees
   • Currency conversion
   • Processing costs
   • Service charges

3. Additional Costs:

   • Insurance options
   • Priority handling
   • Special packaging
   • Extra services

Common Issues

Typical challenges and solutions:

1. Price Changes:

   • Market fluctuations
   • Store promotions
   • Availability issues
   • Currency changes

2. Payment Problems:

   • Transaction failures
   • Currency issues
   • Bank restrictions
   • Processing delays

3. Service Issues:

   • Delivery delays
   • Quality concerns
   • Communication gaps
   • Handling problems

Resolution Process

Steps for handling issues:

1. Initial Response:

   • Issue identification
   • Quick reporting
   • Documentation
   • Communication

2. Solution Options:

   • Alternative items
   • Price adjustments
   • Service modifications
   • Refund process

3. Follow-up:

   • Resolution tracking
   • Satisfaction check
   • Process improvement
   • Feedback collection

Best Practices

Tips for smooth transactions:

1. Budget Planning:

   • Research prices
   • Include all fees
   • Add contingency
   • Consider fluctuations

2. Documentation:

   • Keep receipts
   • Record communications
   • Save screenshots
   • Maintain timeline

3. Communication:

   • Clear instructions
   • Regular updates
   • Issue reporting
   • Solution discussion

Prevention Tips

Avoiding common problems:

1. Pre-Purchase:

   • Price verification
   • Availability check
   • Fee understanding
   • Timeline planning

2. During Purchase:

   • Regular updates
   • Photo verification
   • Price confirmation
   • Quality check

3. Post-Purchase:

   • Delivery tracking
   • Condition verification
   • Issue reporting
   • Feedback sharing

Special Situations

Handling unique cases:

1. High-Value Items:

   • Extra insurance
   • Special handling
   • Security measures
   • Verification steps

2. Time-Sensitive Orders:

   • Priority processing
   • Express options
   • Timeline tracking
   • Backup plans

Understanding pricing and handling procedures ensures smooth Shop On-Demand transactions.