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Collecting Parcels from AirJIT traveler after Arrival

A guide for shippers on how to efficiently collect parcels after they arrive at their destination.

In this article:​

  • Collection Locations and Timing
  • Shipper Responsibilities
  • Verifying Parcel Condition
  • Preparing for Collection

Collection Locations and Timing​

As a shipper or recipient, it's crucial to ensure your parcel is collected promptly and at the correct location. There are three primary locations for collecting parcels after they arrive at their destination:

  • Airport Location: The default collection point is the destination airport. Parcels should be collected within 8 hours after the traveler's arrival. This is the most convenient location if you want to pick up the parcel as soon as possible.

  • Traveler Accommodation Location: If you prefer, you can arrange to collect the parcel from the traveler's accommodation within 24 hours after their arrival. This option provides flexibility in timing.

  • Doorstep Collection: For an additional fee, you can request the traveler to deliver the parcel directly to your address. This option is often used for Shop and Carry parcels or when convenience is a priority.

Shipper Responsibilities​

As the recipient or designated person for parcel collection, here are your key responsibilities:

  • Timely Collection: Ensure that you or your representative is available to collect the parcel at the agreed time and location. Delays in collection can result in complications or additional costs.

  • Communication: Coordinate with the traveler to confirm the collection details, including the location and time. This is especially important if you're using a third party, such as a local courier, for the final handoff.

  • Verification: Verify the identity of the traveler and the condition of the parcel upon collection to ensure everything is in order.

Verifying Parcel Condition​

Upon receiving the parcel, it is essential to verify that it is in the expected condition:

  • Inspect the Parcel: Carefully check the parcel for any signs of damage or tampering. Ensure that the contents match what was initially sent.

  • Document the Condition: Take photos of the parcel and its contents immediately upon collection. This documentation is crucial if there are any disputes or issues that need to be reported to AirJIT.

  • Confirm Delivery: Use the AirJIT platform to confirm that the parcel has been collected and is in good condition. If there are any issues, report them immediately through the platform.

Preparing for Collection​

To ensure a smooth collection process, follow these steps:

  1. Arrange for Collection: If you cannot collect the parcel personally, arrange for a trusted representative or third-party courier to handle the collection on your behalf.

  2. Use the PIN Code: When collecting the parcel, make sure to verify the unique PIN code provided for the shipment. This ensures that the correct person is receiving the parcel.

  3. Review Documentation: Double-check any attached documentation, such as customs forms or receipts, to ensure everything is in order before accepting the parcel.

  4. Coordinate with the Traveler: Use the AirJIT messaging system to maintain clear communication with the traveler throughout the collection process.

By understanding these responsibilities and taking the necessary precautions, you can ensure that your parcel is collected safely and efficiently after it arrives at its destination. Proper coordination and documentation are key to a successful collection process on AirJIT.