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Email Notifications Overview

Overview of email notifications, including when and why they're sent and how to manage them.

In this article:​

  • Understanding Email Notifications
  • Types of Email Notifications
  • Managing Email Preferences
  • Email Notification Best Practices

Understanding Email Notifications​

Email notifications are an essential part of AirJIT's communication system, providing detailed information about your account activities, travel plans, and parcel shipments. Unlike push notifications, which are brief alerts, email notifications often contain more comprehensive information and can be easily referenced later.

Types of Email Notifications​

  1. Account-Related Emails:

    • Account creation and verification
    • Password changes and security updates
    • Profile modifications
    • Account statements and summaries

  2. Travel-Related Emails:

    • Booking confirmations
    • Itinerary updates
    • Travel reminders
    • Check-in notifications
    • Travel status changes

  3. Parcel-Related Emails:

    • Shipping confirmations
    • Tracking updates
    • Delivery notifications
    • Status changes
    • Customs and documentation updates

  4. Marketing and Promotional Emails:

    • Special offers and discounts
    • New service announcements
    • Newsletter updates
    • Seasonal promotions

Managing Email Preferences​

  1. Email Settings:

    • Access your email notification preferences in account settings
    • Choose which types of emails you want to receive
    • Set email frequency preferences
    • Update your email address

  2. Customization Options:

    • Select notification categories
    • Choose email format (HTML or plain text)
    • Set language preferences
    • Manage subscription preferences

  3. Frequency Controls:

    • Daily digest options
    • Weekly summary settings
    • Immediate vs. delayed notifications
    • Quiet hours settings

Email Notification Best Practices​

  1. Keep Your Email Updated:

    • Ensure your email address is current
    • Add AirJIT to your safe senders list
    • Check spam folder regularly

  2. Organization Tips:

    • Create email filters for AirJIT notifications
    • Set up folders for different types of notifications
    • Archive important emails for future reference

  3. Troubleshooting:

    • What to do if emails aren't arriving
    • How to recover missed notifications
    • When to contact support for email issues