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Setting Your T-PIN

A secure 4-digit PIN required for authorizing transactions.

In this article:​

  • What is T-PIN?
  • When You Need to Set a T-PIN
  • How to Set or Reset Your T-PIN
  • Security Restrictions & Important Notes
  • Troubleshooting Common T-PIN Issues

What is T-PIN?​

T-PIN (Transaction PIN) is a 4-digit security code required to authorize outgoing transactions such as withdrawals and payments. This extra layer of security ensures only authorized transactions are processed.

Where can you find your T-PIN? The T-PIN is not visible anywhere for security reasons. If forgotten, it must be reset following the steps below.

When You Need to Set a T-PIN​

You will be required to set a T-PIN in the following cases:

  • First-Time Wallet Activation
  • Resetting a Forgotten T-PIN
  • Updating Security Settings
  • Re-Activating Your Wallet (If your verification document expires or gets revoked, you must complete verification again and set a new T-PIN.)

How to Set or Reset Your T-PIN​

Setting a T-PIN (First-Time Activation or Re-Activation)​

  1. Click "Activate Wallet" on the main balance card.
  2. If KYC is incomplete or expired, complete verification first.
  3. Enter a 4-digit T-PIN and confirm it.
  4. A verification code will be sent to your registered email or phone.
  5. Enter the verification code to finalize the setup.

Resetting a Forgotten T-PIN​

  1. Go to Wallet Settings and select "Reset T-PIN".
  2. Enter the verification code sent to your email or phone.
  3. Set a new 4-digit T-PIN and confirm.

Security Restrictions & Important Notes​

  • T-PIN is required for all withdrawals and outgoing transactions.
  • Withdrawals are disabled for 24 hours after setting or resetting a T-PIN.
  • Multi-Factor Authentication (MFA) is required to set or reset your T-PIN.

Troubleshooting Common T-PIN Issues​

  • Forgot your T-PIN? Reset it via Wallet Settings.
  • Not receiving a verification code? Check spam folders or update your contact details.
  • Withdrawal still disabled after 24 hours? Log out and back in, or contact AirJIT Support.

Setting a strong and secure T-PIN helps keep your AirJIT Wallet transactions safe.