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Activating Your Wallet

Get started with your AirJIT Wallet by following these simple steps.

In this article:​

  • Prerequisites for Activation
  • Completing KYC Verification
  • Activating Your Wallet
  • Setting Up Your T-PIN
  • Common Activation Issues & Solutions

Prerequisites for Activation​

Before activating the AirJIT Wallet, make sure to:

  1. Have an active AirJIT account – Sign up on the AirJIT platform if this hasn't been done yet.
  2. Complete KYC Verification – Identity verification is required to enable full functionality.
  3. Set Up a T-PIN – A 4-digit PIN needed for outgoing transactions such as withdrawals.

Completing KYC Verification​

KYC verification ensures security and compliance. If KYC hasn't been completed yet, a prompt will appear when attempting to activate the wallet. Follow these steps:

  • Submit a government-issued ID.
  • Upload proof of address (such as a utility bill or bank statement).
  • Complete a facial verification check.
  • Wait for approval, which usually takes a few hours but may take up to 24 hours.

Need detailed instructions? Visit the Account Help Centre for a step-by-step KYC guide.

Activating Your Wallet​

Once KYC is approved, activate the wallet with these steps:

  1. Open the Wallet Dashboard.
  2. Find the "Activate Wallet" button on the main balance card.
  3. Click "Activate Wallet". If KYC is incomplete, complete it first.
  4. If KYC is verified, proceed to set up a T-PIN.

Setting Up Your T-PIN​

The T-PIN (Transaction PIN) is a 4-digit security code used for all outgoing transactions, including withdrawals and payments. To set up a T-PIN:

  1. After clicking "Activate Wallet," a prompt will appear to create a T-PIN.
  2. Enter a secure 4-digit PIN and confirm it.
  3. A verification code will be sent to your registered email or phone number.
  4. Enter the verification code to confirm the T-PIN setup.
  5. Save the PIN securely – this will be required for all outgoing transactions.
  6. Once confirmed, the wallet is fully activated and ready to use.

Common Activation Issues & Solutions​

  • KYC Verification Delays? Double-check that submitted documents are clear and valid.
  • T-PIN Setup Issues? Make sure the PIN is exactly 4 digits.
  • Wallet Not Activating? Try refreshing the page or logging out and back in.

Once activation is complete, deposits, withdrawals, and fund management are available within the AirJIT ecosystem.